PatientScribe helps you remember what was discussed in medical consultations. Your privacy is fundamental to how we've designed this app.
What we collect
Nothing. We do not collect, store, or have access to your consultations. We have no accounts and no way to see your health information.
How the app works
When you record a consultation:
- Audio is recorded on your device with your doctor's consent
- Audio is sent for transcription to AssemblyAI, a third-party service, to convert speech to text
- The transcript is sent for summarisation to Anthropic's Claude AI to create your summary
- Audio is deleted from your device after transcription completes
- Your summary and transcript are stored on your device only
What stays on your device
- Your consultation summaries
- Your consultation transcripts (the text version of what was said)
- Your name (if you choose to add it in Settings)
- Your consent confirmations
This data is stored locally on your iPhone only. It is not backed up to iCloud and is not accessible to us or anyone else.
Third-party services
PatientScribe uses two third-party services to process your recordings:
- AssemblyAI (transcription): Your audio is sent securely to AssemblyAI's servers for transcription. See AssemblyAI's Privacy Policy.
- Anthropic (summarisation): Your transcript text is sent to Anthropic's Claude AI to generate summaries. See Anthropic's Privacy Policy.
API usage: Both services are accessed via their API tiers, which do not use your data to train their AI models.
Data retention:
- AssemblyAI: Audio and transcript are deleted via API immediately after we retrieve the transcription.
- Anthropic: Text sent for summarisation may be retained up to 30 days per their standard API terms, then deleted. They do not use API data to train their models.
- Your device: Audio is deleted from your device after transcription completes. Summaries and transcripts remain on your device until you delete them.
We do not share your data with any other parties.
Data security
- Audio files are deleted from your device after transcription
- All data transmission uses secure HTTPS encryption
- Summaries and transcripts are stored only on your device
- No cloud backup, no sync, no external storage
Your control
You can delete any consultation at any time from within the app. You can delete all your data in Settings. When you delete the app, all data is permanently removed from your device.
Children's privacy
PatientScribe is not intended for use by children under 13.
Changes to this policy
If we update this policy, we will post the new version here with an updated date.
Contact
Questions about this privacy policy? Contact us at support@digifrontiers.com.au
PatientScribe is designed by patients and clinicians, for patients and clinicians.